The seller is Mythic Gaming, 6001 Argyle Forest Blvd Suite 21 #257, Jacksonville, Florida 32244, United States. Purchases require an account holder aged 18 or over.
All purchases made through the Odin's Vault ("the Store") are for digital goods delivered within MythicSagas. The store sells cosmetics, gold and Supporter time. Supporter is cosmetic and convenience, plus a second blessing slot, extra daily scouts and Rapid Scout. Items are delivered after payment is confirmed as unopened packs in your Special Items inventory. Every Supporter perk is listed on the Supporter page.
All prices are displayed in US Dollars (USD) and include applicable tax and fees. Stripe calculates tax using the billing details you provide and the seller's tax registrations. Payments are processed securely by Stripe. We accept major credit cards, debit cards, and other payment methods enabled in our payment processor. You agree that all billing information you provide is accurate and complete.
If you have in-game credits, you may apply them to reduce the purchase price at checkout. Credits have a fixed value of $1.00 USD per credit and cannot be converted back to real currency.
Once payment is confirmed, purchased packs are delivered to the purchasing character's (or gift recipient's) inventory as unopened items. If you do not receive your items within a reasonable time after payment, please write to us through our contact form so we can investigate and resolve the issue.
Before paying, you must make this request: I agree to the Terms of Sale and request immediate delivery. I understand that, where a 14-day cancellation right applies, I lose that right when delivery begins. My rights if the goods are faulty or not as described are unaffected. We record your acceptance with the order and repeat it in your receipt.
Nothing in these terms removes any mandatory consumer right, including rights where digital goods are faulty, not as described or not delivered.
Because all purchases are for digital goods delivered immediately, we generally do not offer refunds once a pack has been opened (unboxed) and its contents claimed. However, we will consider refund requests in the following circumstances:
Eligible for refund: Unopened packs (still sealed in your Special Items inventory), duplicate purchases made in error, technical failures where items were not delivered despite successful payment, or unauthorised transactions on your account.
Not eligible for refund: Packs that have been opened and their contents claimed, buyer's remorse or change of mind after unboxing, items that have been traded, gifted, or otherwise transferred to another character, or account suspensions resulting from violations of our Terms of Service.
To request a refund, write to us through our contact form within 14 days of your purchase, choosing "Payment or refund". Include your character name, the date of purchase, and a description of the issue. We will review your request and respond within 5 business days. Approved refunds will be returned to the original payment method.
If you purchase a pack as a gift for another character, refund eligibility is determined by whether the recipient has opened the pack, subject to your mandatory consumer rights.
If you believe a charge is unauthorised, please contact us before filing a chargeback with your bank or payment provider. Filing a chargeback without first contacting us may result in temporary suspension of your account while the dispute is under review. We cooperate fully with payment provider dispute resolution processes.
We reserve the right to update this policy at any time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the Store after changes constitutes acceptance of the updated policy.
For refund requests, billing questions, or any purchase-related concerns, please write to us through our contact form. It works whether or not you are signed in.